Overview
As an extension to your IT team, Team BDx provides you with a wide range of remote management and on-site troubleshooting services, available 24/7 x 365 on-site. With our expertise and cutting-edge infrastructure and solutions, we ensure smooth operation, allowing you to focus on your core business.
Key Features
Power Cycling Options
Conducting hard reboots & soft reboots for server, router, switches.
Equipment Installation
Rack installation and movement with premises.
Inspection
Visual checks and digital proofs via video or image verification.
Cabling and Connections
Patching cables as per customer instructions.
Tape Change
Ad-hoc or routine tape change.
Scheduled and Ad-Hoc Maintenance
Pre-scheduled and ad-hoc requests to assist the team with operational-critical tasks.
Benefits
- Simple and consistent customer experience globally
- 24/7 at your disposal
- Highly qualified and trained team
- Prioritize precious IT resources