Top BDx 360° Benefits
In today’s day and age, customer satisfaction holds the key to success across all sectors. Here at BDx, we always place our customers first, and our highly skilled team is trained in delivering customer service that exceeds industry standards. That’s why it should come as no surprise that our #BDxperts have developed the most innovative, comprehensive and secure interface for our customers: BDx 360°.
User friendly and bursting with an array of features and capabilities, BDx 360° provides a holistic view into your infrastructure investments and helps you manage your services from anywhere 24x7x365 days a year. This one-stop portal was designed to keep everything BDx at your fingertips so that you can focus on other aspects of your business.
Keep reading to learn more about how the BDx 360° can benefit your business.
In-Depth Analytics and Real-time, Remote Monitoring for 24x7x365 Notifications of Events Affecting your Operations
In an ever-evolving world, where people can work from just about anywhere, BDx 360° can be accessed from any device or any location. Whether you are near or far, BDx 360 allows you to monitor important metrics such as IT workloads, power usage and data hall environmental parameters. The BDx 360 interface gives you the flexibility to create and generate automated alerts when reaching capacity or other critical data center tasks in just a few clicks.
From getting detailed views into your colocation assets to offering easy access to real-time statistics, BDx 360° was designed to streamline your BDx interactions. The portal is your one-stop shop for monitoring your IT assets whether in a BDX data center, public clouds, or your private cloud environment.
Instant Ticketing and Site Access Requests
BDx 360° delivers the ability to create support tickets, issue service tickets, and generate additional requests. BDx 360 enables site access requests along with creating the corresponding reports. On the approval of a site access request, a QR Code is issued and displayed on screen, ensuring contactless hassle-free site access.
For your convenience, BDx 360° provides a single location to download your historical reports at any time.
Transforming the Digital Experience with BDx 360
When it comes to transformation, whether be digital advancements or reshaping the customer experience, BDx is your partner in the quest to outperform the competition. Your business doesn’t stop growing, and neither should the tools you are using to help you move forward. New features and enhancements are already in the works for BDx 360°. These enhancements will further increase the ease of managing your hybrid IT and data center environments.
BDx 360° is a powerful tool to have in your arsenal, and having it as a key part of the BDx service offering means that customers are empowered to manage their businesses and plan for the future effectively.